Beautiful places, hotels, restaurants and other charming things are found in almost every country and city of the world. So why is Dubai leading this contest in tourism. No doubt huge building, attractive sites, eye catching views are part of this huge success. But the major thing which differentiates Dubai from others is its best customer service. As Dubai‘s travel industry is giving a major input in overall revenue of UAE. Thus tourism in UAE cannot survive without customers, as without them there wouldn’t be any income. UAE in general and Dubai in particular has maintained almost flawless customer service in hotels, restaurants, airports, shopping malls, transport and in each and every area of customer’s concern.
Dubai’s Effort towards better Customer Services
UAE news reports that main airport in Dubai handled around 5.85 million people, which makes it about 20.6% from previous year. So Dubai is keen to raise its number of hotels, tourist places, shopping malls to meet with level of its customer’s satisfaction.
According to the Department of Tourism and Commerce marketing, the number of visitors rose up to 10.16 million in 2012 as compared to 9.3% in previous year. Thus increasing occupancy requirement creates a need of increased restaurants and hotels. Thus UAE government is actively taking part to increase number of hotels with an aim of increasing income from tourism up to 2020.With increasing hotels; the main focus is to maintain the level of customer support, to ensure a loyal customer base.
Dubai has launched many mega projects like Dubai theme park, Taj Mahal, Mohammad Bin Rashid City and many more to make Dubai a perfect place for tourism. Additional Dubai airport is leveraged with top class facilities for customers to save them from any difficulties. Big shopping malls, Dubai duty free shop, easy transportation facilities are all adding factors in a great customer experience.
Now a days DTMC is planning to open Dubai’s Department of Tourism and Commerce Marketing in Brazil to attract more tourists. UAE is aiming to double the number of visitors till year 2014.
Dubai is ready to welcome its tourists with exceptional customer services, thereby enhancing its own overall revenue. No doubt with such a good effort towards improvement of customer support, Dubai owns the fame and pride of best tourist’s hub in all over the world.
UAE news reports that main airport in Dubai handled around 5.85 million people, which makes it about 20.6% from previous year. So Dubai is keen to raise its number of hotels, tourist places, shopping malls to meet with level of its customer’s satisfaction.
According to the Department of Tourism and Commerce marketing, the number of visitors rose up to 10.16 million in 2012 as compared to 9.3% in previous year. Thus increasing occupancy requirement creates a need of increased restaurants and hotels. Thus UAE government is actively taking part to increase number of hotels with an aim of increasing income from tourism up to 2020.With increasing hotels; the main focus is to maintain the level of customer support, to ensure a loyal customer base.
Dubai has launched many mega projects like Dubai theme park, Taj Mahal, Mohammad Bin Rashid City and many more to make Dubai a perfect place for tourism. Additional Dubai airport is leveraged with top class facilities for customers to save them from any difficulties. Big shopping malls, Dubai duty free shop, easy transportation facilities are all adding factors in a great customer experience.
Now a days DTMC is planning to open Dubai’s Department of Tourism and Commerce Marketing in Brazil to attract more tourists. UAE is aiming to double the number of visitors till year 2014.
Dubai is ready to welcome its tourists with exceptional customer services, thereby enhancing its own overall revenue. No doubt with such a good effort towards improvement of customer support, Dubai owns the fame and pride of best tourist’s hub in all over the world.